Facebook New @Mentions Make Passing Referrals Easy

September 21, 2009

I posted last week about the new Facebook @Mentions that again show Facebook is going head to head with Twitter.  Since that time, I have been using this new functionality when it’s relevant.  I must say it is very useful when used appropriately.  It is a great way to link people directly to a company’s fan page or another person’s profile right from your status update.  But I was pleasantly surprised to find out how effective it can be when passing a referral online.  Let me explain.

I saw last week where one of my friends had posted that she was looking for a company to help with design and production of shirts for her company.  Rather than simply telling her that I knew someone that could help with this need or even just typing that persons name, I decided to take advantage of the @mentions.  BAM!  A direct link to that person’s profile. But not only did my @mention post on her wall, it also posted on the person’s wall that I was referring to in the @mention.  Before I could even follow up with my friend to tell him that I had a referral, he had already contacted my other connection with the shirt production need! I then went to follow up with her and she was amazed at how promptly he was able to follow up.  He will likely get the business because within minutes she was able to find a recommend solution for her need.  Now that was EASY!

Next time you see a post from one of your Facebook friends asking for help and you have a connection you can put them in contact with, remember this is a perfect time to give the new Facebook @mentions a try!

facebook @mentions make passing a referral easy

facebook @mentions make passing a referral easy



Great People + Great Blogs = Great Resources

February 27, 2009

I was reading several blog posts and felt compelled to share.  It is always amazing to realize the quality content being posted on a daily basis- especially on a local level.  So many people are willing to reach out a hand to help you and your business.  These are people with a great deal of experience, leaders of his/her respected companies offering insight and advice on topics that can directly impact your bottom line.  This is something that can be easily taken for granted with so much going on and so many blogs out there.  I guess this is one of my “take a minute to think about it” moments.  This information is all out there for the taking, so take a few minutes to read and leave some comments on the below blogs.  We should all be appreciative of these people. 

kyle-lacyKyle Lacy’s 10 Small Biz Social Media Tips for Today
In this post, Kyle puts his own spin on Chris Brogan’s 10 Things You Could Do Better Today (another great post) by providing advice on how to get the most out of our social media.  I think if we all took the time to do just a few of these things we would really be surprised by the end result.  Give it a try and share with Kyle how it goes. 

 

hazel-walkerHazel M. Walker’s You Can’t Make Withdrawals Until You Make Deposits
I had the opportunity to sit down with Hazel M. Walker this week.  She truly is a remarkable individual who has made it her mission in life to help others, particularly in the area of networking.  Her blog provides a deep resource for how to become a better networker and develop stronger, prosperous business relationships.  We can all learn a lot from Hazel no matter how much we think we may know.  Check out other posts on her blog as there are many about networking and building relationships.

douglas-karrDouglas Karr’s Three Keys to Leveraging Your Content
Douglas Karr is a blogging evangelist and an industry expert.  He brings some serious experience and knowledge in the SEO/blogging department to the table.  In his MarketingTechBlog he is always sharing tips, advice and other industry news as we look to get the most out of our content and online presence.  Another incredible, local resource for quality information – not to mention a flat out great guy.


Smaller Indiana 4,000 Member Party A Success

January 22, 2009

SmallerIndiana.com is increasing Indiana’s visibility on the map.  On the Social Media map that is.  Indiana may be a “smaller” state comparatively speaking, but our ideas are certainly big.  SmallerIndiana.com is proof of this. With a membership base of now more than 4,400 people this social networking site is really living up to it’s mission of “making creative people and innovative ideas easier to find.”  Smaller Indiana put together a member party at the Rathskeller in order to celebrate the important milestone of reaching over 4,000 members.smallerindiana4000memberparty

The 4,000 member party was my first Smaller Indiana event so I entered without a true sense of what to expect.  I was very impressed with the turnout.  There appeared to be around 150-200 people presemt which I felt was a good number for a weeknight event.  As always when walking into a fresh networking scene, I was a bit tense at first and it took me some time to determine the best way of meeting other people in the room.  I had the opportunity to go with 2 of my co-workers who are very accustom to the Indy networking scene so they were able to provide guidance.  Once I got going I really enjoyed myself and the level of interaction in the room.

Here are just a few of the key ingredients that I believe made the Smaller indiana 4,000 party a success:

Many People Felt Like They Already Knew a Few Things About Each Other Because of SmallerIndiana.com
Regardless of if it was your first time meeting a particular member face to face or if you were long time friends, it felt like many people in the room already knew something about the other person.  Reading blogs, watching videos, participating in discussions…all of these things are ways that people get to learn more about you as a person and it makes taking that online relationship offline a smooth, natural process.  The end result was a remarkably high level of interaction compared to your average networking event. 

Everyone Had at Least ONE Thing in Common
Even if you didn’t know a single thing about the person your were talking with, you at least knew they were a member of Smaller Indiana.  This provided at least one topic to discuss which often led into other very interesting conversation.  Several times I heard the question, “So how long have you been a part of Smaller Indiana?”  or “So how do you use Smaller Indiana?”  Both of these are examples of great conversation starters. 

Staying in Touch Will Be Much Easier
The night of the event I felt compelled to go onto Smaller Indiana and add a few new friends, check out their videos and read their blogs.  Several of my new contacts from the event did the same.  I can now stay up-to-date with these people easily and effectively because I know they are all in one place.  This is the thing I love most about SI…while it is over 4,400 members now it still feels like a very tightly knit community.  For this reason, I know it will continue to be an effective online tool.

If you attended the event or are thinking about attending the next event , check out Kyle Lacy’s post about what to do at the Smaller Indiana 4,000 AFTER Party.

I also encourage you to sign up for the group that my co-worker Justin Bryant created on Smaller Indiana called the the Social Media Lunch Club.

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Thoughts From a Recent Networking Event

January 13, 2009

I want to preface this post by letting you know that by no means do I consider myself a networking master.  In fact, I am far from it.  Some networking events make me highly nervous and uncomfortable- which is the reason why I would like to share my thoughts and some tips from a networking event I recently attended.  The advice I am providing is purely second hand.  I felt compelled to share with you, so take it for what it’s worth.

American Advertising Federation: East Central Indiana was the host of the event and the speaker was Matt Anderson with The Referral Authority.  Due to this being a lunch meeting, Matt was very limited on time but did a great job of cramming a lot of useful information into just 50 minutes.

Part of Matt’s presentation featured interactive elements which forced the attendees to step out of their comfort zone for just a few minutes.  He pointed out that people tend to sit with other people they already know at networking events such as these.  While, this can be good for your business sometimes, most of the time it will be more beneficial to meet new people.

Everyone was asked to switch tables and do a mini interview with someone they did not previously know.  The questions that were provided for us to ask during the interview had nothing to do with business, yet they were the most effective. I asked myself, “How can this be?”  Then I started thinking about the Cardinal Success chapter of BNI meetings that I attend on a weekly basis.  There are several people in the group that are considered “pros” or “veterans.”  These are the people that pass the most business by giving high quality referrals.  I realized a large part of their conversation isn’t about business either.

Their conversations are about what really matters- truly connecting with the other person.  They ask about their kids, siblings, and parents.  They talk about the game last night or the latest movie to be released.  Once you find out what makes the other person tick, what they could talk about for hours and hours- then you have found the key to gaining their trust.  And when they trust you as a person, they trust you with their business.  Passing business then becomes a way of habit and something that just happens naturally.  These are the same people that are passing millions of dollars of business on a yearly basis because of the relationships that have been formed and not because they went to a networking event trying to their sales pitch to as many people in the room as possible.

I realize that it takes time to build solid relationships with business partners and at some point you are going to have to ask the standard questions about their business.  This is why I have included the information below:

It can be very difficult to know what to say to someone when you are meeting them for the first time.  Sure you can ask them what their name is, who they work for, and what they do there.  After a few minutes of chit-chat you will typically cut to the chase and find out if they are interested in doing business.  Most people will take your card and promise to pass it on to the right person or be in touch soon.  How do you break through this clutter and leave an impression that they will remember?

Consider Bob Burg’s 10 Networking Questions which might actually lead to an interesting conversation:

1. How did you get a start in your business?
2. What do you enjoy most about your profession?
3. What separates your company from the competition?
4. What advice would you give to someone just starting out in the ________business?
5. What one thing would you do in your business if you knew you couldn’t fail?
6. What significant changes have you seen take place in your profession?
7. What do you see as the coming trends in your business?
8. So, what is the strangest or funniest thing you have experienced in your business?
9. What ways have you found to be effective when promoting your business?
10. What one sentence would you like people to use when describing the way you do business?

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