Being an iPod classic video owner, it was nice to sit down with the new iPod nano. This gorgeous device truly stays in line with Apple’s reputation of delivering the best looking hardware on the planet. The iPod has truly become a fashion accessory.
In this video, I mention a phone call with Apple’s tech support. I knew that the issue I was having was a result of an earlier version of Mac OS X, but still wanted to give them a call to test the customer service side of things. I was very impressed. I was able to talk to a HUMAN within 1 minute of calling and got the genius help I needed. The representative, or “Apple Genius” on the other end did a great job of reminding me how “beautiful my new purple iPod nano” was by stating this several times before assisting me. Another great extension of Apple’s marketing at every touchpoint possible.
I hope you enjoy my first video and blog post!
Posted by derekmcclain 
